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2. How do I read an eBook?: Tap on the cover of the eBook (with the book icon) you want to read. If you've read if before, it will open at the point you had reached. If it's a new book, it'll open at the beginning.

3. How do I listen to an audiobook?: Tap on the cover of an audiobook (with the headphones icon) to start playback of the audiobook.

4. How do I change the appearance of the eBook I'm reading?: When reading an eBook, you can change font size, colours and the font used by tapping in the centre of the page to display the ereader header and footer. Then tap the A^A icon in the header to display the settings menu where you can change the brightness, font size, font face and colour options to suit your preferences. Then just tap back in the body of the eBook to save and apply your changes. Your Settings changes will be used for all eBooks until you change them again. (Note that some books don't allow appearance changes.)

5. How do I highlight text in my eBook?: To highlight text, tap and hold the text to be highlighted, and tap HIGHLIGHT on the pop-up that appears near the text. This will highlight the selected text in yellow. Then by double-tapping the highlighted text, you can select an alternate colour to be used for the highlighting. Your highlights will be retained, even if you close and re-open the eBook.

6. How do I add an annotation to my eBook?: To add an annotation, tap and hold the text where you would like to add the annotation, and tap NOTES on the pop-up that appears near the selected text. Then on the Note pop-up, tap below the selected text, enter your annotation, and tap Save. The Note pop-up will close, and you will see the selected text highlighted in grey. If you tap the grey highlighted text, followed by the Note icon, the Note pop-up will be displayed with your annotations. Your annotations will be retained, even if you close and re-open the eBook.

7. Can I send my audiobooks or eBooks to someone else?: No, audiobooks and eBook using this app are copy protected, so you won't be able to send them to others, print them or copy them.

8. I've got a new phone/tablet, how do I transfer my books to it?: Just download this app again from the App Store and log in with the email address used when you bought your books, and you'll find them in MY BOOKS.

9. How many phones/tablets can I read/listen to my books on?: You can read/listen to your books on up to 6 devices.

10. Can I read/listen to my books using other apps or devices?: No, this isn't possible.

11. Can I read/listen to books bought for other apps or devices on this app?: No, this isn't currently possible.

12. How do I cancel a subscription?: To cancel a subscription for audiobooks and eBooks, please just send an email with your name and the subscription you want to cancel to puphelp@glassboxx.com.

13. I've got another question, how can I get more help?: You'll find our detailed help here, or drop us a note at puphelp@glassboxx.com and we'll be happy to help.